The Problem

a catastrophic hard drive failure with years of critical client work, accounts, and photos on it.

What I Do

an emergency data recovery service to retrieve irreplaceable files from failed or damaged hard drives, providing a lifeline when disaster strikes.

How This Plays Out in Peacehaven

Peacehaven and Telscombe's tightly packed residential belt means many homeowners and small business owners run everything from a single external drive: family photos, tax records, work-from-home business files. A drive failure on Tuesday means weekend panic about irreplaceable photos and critical work files. I recover those files locally, and you're not left wondering if your personal and business data is safe somewhere in an anonymous courier lorry.

Postcode area
BN10
Council
Lewes District Council
Population
13,505
Nearest station
Bishopstone (1.4mi)

Not quite in Peacehaven? I also cover Saltdean (1.9 mi), Newhaven (2.5 mi), Seaford (4.8 mi).

Included in the Service

  • Encrypted BitLocker/FileVault volume support
  • External USB and portable drive recovery
  • RAID 0/1/5/10 rebuilds from healthy drives
  • Corrupted photo, video and document repair
  • No-fix-no-fee where honest assessment allows
  • Recovered files indexed and catalogued for you
  • Backup strategy review to prevent a repeat
  • Memory card and USB stick recovery
  • Honest probability assessment before any fee
  • Deleted partition and lost-drive recovery

Common Questions

My external hard drive was dropped and now it makes a clicking sound. Is it damaged beyond repair?

A clicking drive usually means a physical fault—the read head hitting the platter, which gets worse every minute it runs. Stop using it immediately. Some clicking drives are recoverable if the damage isn't too severe; I'll assess and give you honest odds.

Can you recover data from a phone or tablet?

Yes. Phones and tablets follow similar principles. Water damage, broken screens, and failed iPhones/Androids are all recoverable in most cases. Backup habits for mobiles are just as important as for PCs.

What types of failure can you recover from?

Deleted files, formatted drives, corrupted partitions, failed SSDs, and some physically damaged hard drives. Severe physical damage (fire, flood) may need specialist lab recovery.

What should I do if I think my drive is starting to fail?

Stop using the computer immediately. Every extra minute of use can make recovery harder or impossible. Power it off, call me, and I'll tell you the next step before anything is made worse.

How can I prevent data loss in future?

The 3-2-1 backup rule: 3 copies of your data, on 2 different media, with 1 offsite (e.g. cloud). I can set this up automatically so it runs in the background.

Investment

Costs vary with the size of the job and the state of your current setup. Tell me what's going on and I'll quote you straight, for free.

How Many Leads Is Your Website Losing You?

Most trades websites quietly leak leads every week: slow load, buried phone number, missing local pages. Answer 10 quick questions and I'll show you exactly where yours is bleeding, how many enquiries it could be costing you each month, and the three fixes that would make the biggest difference.

Ready When You Are

No contact forms disappearing into the void: you're talking directly to the person who does the work, covering Peacehaven.