Trade Digital Marketing
Review Generation System
Build a steady stream of genuine Google reviews from happy customers: the single most powerful local ranking and trust signal.
The Problem
Your Google profile has a handful of old reviews while a competitor with 50+ takes every call. Customers trust numbers, and yours don't add up against the competition.
What I Do
A simple, repeatable system that turns every completed job into a review request: a short link, sent at the right moment, that takes the customer under 30 seconds to complete. Done well, you'll see a 30–50% response rate.
What We Can Include
- Google review short-link setup
- WhatsApp and SMS request templates
- Post-job follow-up sequence
- Re-engagement campaign for past customers
- Negative review response protocol with templates
- Cross-platform request flow across Google and Checkatrade
- Optional monthly review response management
- QR code for invoices, vans and business cards
- Review email template in your brand colours
- Review landing page on your website
- Schema markup so reviews show in search results
- Request timing tuned to your job rhythm
- Team training so the ask feels natural
- Benchmark report vs your top three competitors
- Automations triggered from your CRM or job system
- Suppression rules so you never double-ask
- Review dispute flow for policy-violating feedback
- Homepage review carousel or badge install
- Facebook and Trustpilot flows if relevant
- Monthly review-velocity and rating report
- Playbook document so your team can run it forever
How It Works
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Audit & Benchmark
I review your current profile and your top 3 competitors' review counts so you know exactly what you're chasing to overtake them.
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System Build
Short-link, WhatsApp template, post-job follow-up sequence, and negative review protocol: all set up and tested.
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Past-Customer Campaign
One-time re-engagement to past customers typically generates 10–20 reviews in the first month.
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Train & Hand Over
30-minute training so you and your team know the workflow. Optional monthly retainer if you want me to handle review responses.
Common Questions
Can you get me reviews without asking customers directly?
Not legitimately: Google prohibits incentivised reviews. The best system makes asking effortless and timely. Done right, you'll see 30–50% response rate.
How do I ask for reviews without feeling pushy?
Timing is everything. A WhatsApp message 24 hours after job completion, when satisfaction is highest, gets a 30–50% response rate without feeling pushy.
Can I get reviews on Checkatrade and Google at the same time?
Yes, a good request sequence asks for both, directing to the platform with fewer reviews to balance your profile.
What if I get a negative review?
I set up a response protocol with template replies. A professional response often earns more trust than a 5-star with no reply.
Will more reviews improve my Google Maps ranking?
Yes, review volume and recency are confirmed GBP ranking signals. Going from 8 to 40+ reviews typically moves you 2–3 positions in the local pack.
How many reviews do I need to be competitive?
Depends on local competition. I'll audit your top 3 competitors and tell you the volume you need to overtake them.
Can I ask old customers for reviews?
Yes. A re-engagement campaign to past customers can generate 10–20 reviews in the first month.
Is it legal to offer a discount in exchange for a review?
No, incentivised reviews violate Google's policies and can result in your GBP being suspended.
Can you manage review responses for me?
Yes: optional monthly retainer covers responses to all new reviews within 48 hours, in your tone of voice.
Investment
Setup fee from £300 covers system build, templates, and training. Optional monthly retainer (£99/month) covers review responses and ongoing optimisation. Or see the £149 Review Rescue sprint for a fast turnaround.
Who do I help?
Pick your trade: I'll show you exactly how Review Generation works for your business and where you're based.
Ready to Get Started?
Pick the channel that suits you: WhatsApp for a quick chat, phone for a straight conversation, or email if you prefer.