The Problem

losing productive hours to frustrating IT problems, slow computers, and inefficient software.

What I Do

reliable, on-call IT support to keep your office systems running smoothly, so you can focus on your actual job.

Local Knowledge Matters in Arundel

Arundel's affluent market town character—Georgian and Victorian townhouses lining Maltravers Street—attracts high-value trade work where clients expect professionalism throughout. Whether you're working on listed properties in the town centre or barn conversions in the Arun Valley, your systems need to be as well-maintained as your work. I provide IT retainer support for Arundel trades: regular maintenance, automated backups, on-site visits, and a named contact. I cover Arundel and the surrounding Arun Valley villages.

Postcode area
BN18
Council
Arun District Council
Population
3,498
Nearest station
Arundel

Not quite in Arundel? I also cover Littlehampton (3 mi), Bognor Regis (7.1 mi), Worthing (8.3 mi).

What You Get

  • Everything in the Growth Engine, plus:
  • Month-to-month retainer, no lock-in
  • Mac and Windows covered equally
  • Software updates and patch management
  • Mobile and tablet access configured securely
  • Router, Wi-Fi and network health checks
  • Advice before you buy new hardware
  • Ongoing SEO & Maintenance
  • Password manager rollout for your team
  • Priority IT Support
  • New-starter setup and leaver offboarding

Common Questions

How does an IT retainer help with specialist property work?

Specialist work demands professional systems throughout your business. Listed-building experience, barn-conversion portfolios, project documentation, and client records all depend on reliable computers and secure backups. A retainer ensures your IT infrastructure matches the quality of your work and protects all your valuable project knowledge and client relationships.

What if I have an IT issue outside business hours?

Trade businesses don't run on 9-to-5 schedules, and neither does my support. For genuine emergencies that stop you working, I aim to be reachable out of hours; we set expectations properly as part of the retainer so you know when you can lean on me and when it can wait until morning.

Can I cancel if I don't need it?

Yes. Retainers are month-to-month with 30 days' notice. No long-term lock-in.

What response time can I expect?

Priority clients get a quick turnaround for anything that's stopping you working. Rather than publish a rigid SLA that doesn't fit every situation, I set clear expectations as part of the retainer: urgent issues get triaged first, and you'll always know where you stand.

Do you support both Mac and Windows?

Yes. I've worked with both for over 25 years. Whatever mix of machines you've got in the office or the van, I can keep them running smoothly and talking to each other.

Investment

Pricing depends on scope and your current setup. I'll give you a straight quote after a free initial call, no obligation, no pressure.

How Many Leads Is Your Website Losing You?

Most trades websites quietly leak leads every week: slow load, buried phone number, missing local pages. Answer 10 quick questions and I'll show you exactly where yours is bleeding, how many enquiries it could be costing you each month, and the three fixes that would make the biggest difference.

Talk to a Local Specialist

No contact forms disappearing into the void: you're talking directly to the person who does the work, covering Arundel.