Business IT Support Across Sussex

The Problem

losing productive hours to frustrating IT problems, slow computers, and inefficient software.

What I Do

reliable, on-call IT support to keep your office systems running smoothly, so you can focus on your actual job.

What We Can Include

Everything in the Growth Engine, plus:
<strong>Annual 'About Us' Video</strong>
Ongoing SEO & Maintenance
Priority IT Support
Remote troubleshooting for staff machines
On-site visits across Sussex when needed
Mac and Windows covered equally
Router, Wi-Fi and network health checks
Printer, scanner and peripheral setup
Backup strategy reviewed and tested
Antivirus and endpoint protection managed
Password manager rollout for your team
Email filtering and phishing-defence tuning
Software updates and patch management
Advice before you buy new hardware
New-starter setup and leaver offboarding
Cloud storage (OneDrive, Google Drive) tidied up
Mobile and tablet access configured securely
Plain-English explanations, no jargon
Month-to-month retainer, no lock-in
One named contact: me, not a ticket queue

Where do you need it?

Pick your town for local detail on how business it support works in your area.

Brighton the Royal Pavilion See local detail Hove Hove Lawns See local detail Lewes Lewes Castle See local detail Worthing Worthing Pier See local detail Eastbourne Eastbourne Pier See local detail Seaford Seaford Head See local detail Newhaven Newhaven Fort See local detail Peacehaven the Meridian Monument See local detail Saltdean the Saltdean Lido See local detail Chichester Chichester Cathedral See local detail Horsham the Carfax See local detail Haywards Heath the Orchards Shopping Centre See local detail Burgess Hill the Burgess Hill industrial estates See local detail Crawley Gatwick Airport See local detail Uckfield Uckfield Picture House See local detail Bognor Regis Butlin's Resort See local detail Littlehampton Littlehampton Harbour See local detail Shoreham-by-Sea Marlipins Museum See local detail Arundel Arundel Castle See local detail East Grinstead Sackville College See local detail Crowborough the Conan Doyle statue on Beacon Road See local detail Hailsham St Mary's Church See local detail Polegate Polegate Windmill See local detail Bexhill-on-Sea the De La Warr Pavilion See local detail

Common Questions

What does an IT support retainer include?

Website maintenance and updates, SEO monitoring, email support, and on-call assistance for computer issues, all for a fixed monthly fee.

Is this suitable for a one-person trade business?

Absolutely. Even if it's just you, time wasted on tech problems is money lost. A retainer means you have a dedicated expert to call rather than searching YouTube for answers.

What response time can I expect?

Priority clients get a quick turnaround for anything that's stopping you working. Rather than publish a rigid SLA that doesn't fit every situation, I set clear expectations as part of the retainer: urgent issues get triaged first, and you'll always know where you stand.

Can I cancel if I don't need it?

Yes. Retainers are month-to-month with 30 days' notice. No long-term lock-in.

Do you support both Mac and Windows?

Yes. I've worked with both for over 25 years. Whatever mix of machines you've got in the office or the van, I can keep them running smoothly and talking to each other.

What if I have an IT issue outside business hours?

Trade businesses don't run on 9-to-5 schedules, and neither does my support. For genuine emergencies that stop you working, I aim to be reachable out of hours; we set expectations properly as part of the retainer so you know when you can lean on me and when it can wait until morning.

Can you help with network, Wi-Fi, and office tech beyond computers?

Yes: routers, printers, VoIP phones, cloud backups, shared drives, password managers. If it's business tech and it's misbehaving, I can sort it.

Ready to Get Started?

Wherever you are in Sussex, let's have a straight conversation about your situation, no jargon, no sales pitch.

WhatsApp Me 07414 709509 Send a Message