The Problem

losing productive hours to frustrating IT problems, slow computers, and inefficient software.

What I Do

reliable, on-call IT support to keep your office systems running smoothly, so you can focus on your actual job.

Business IT Support in Brighton: the Local Picture

Running a trade business across Brighton—whether you're based in Hanover, Hollingbury, or Preston Village—means your machines and Wi-Fi need to just work. I provide IT support retainers specifically for trades and small businesses across the city: your computers stay responsive, your backups run automatically, and when something breaks, you get me on the phone, not a voicemail maze or ticket queue. From the seafront to Withdean, I'm local enough to visit on-site and fix it properly. Month-to-month retainers, no lock-in contracts.

Postcode area
BN1, BN2
Council
Brighton & Hove City Council
Population
277,103 (2021 census)
Nearest station
Brighton

Neighbouring areas are covered as well: Hove (1.4 mi), Saltdean (4.4 mi), Shoreham-by-Sea (5.9 mi).

What's Covered

  • Everything in the Growth Engine, plus:
  • Backup strategy reviewed and tested
  • Mac and Windows covered equally
  • Router, Wi-Fi and network health checks
  • Password manager rollout for your team
  • Month-to-month retainer, no lock-in
  • Mobile and tablet access configured securely
  • On-site visits across Sussex when needed
  • Advice before you buy new hardware
  • Email filtering and phishing-defence tuning
  • Remote troubleshooting for staff machines

Your Questions, Answered

Do you visit on-site for urgent issues?

Yes. I cover all of Brighton and Hove, and I'll visit on-site for anything that's stopping you working. I aim for quick turnaround on urgent problems rather than sticking to rigid SLAs that don't match how real businesses work. You get a named contact, not a queue.

What does an IT support retainer include?

Website maintenance and updates, SEO monitoring, email support, and on-call assistance for computer issues, all for a fixed monthly fee.

Can I cancel if I don't need it?

Yes. Retainers are month-to-month with 30 days' notice. No long-term lock-in.

Do you support both Mac and Windows?

Yes. I've worked with both for over 25 years. Whatever mix of machines you've got in the office or the van, I can keep them running smoothly and talking to each other.

What response time can I expect?

Priority clients get a quick turnaround for anything that's stopping you working. Rather than publish a rigid SLA that doesn't fit every situation, I set clear expectations as part of the retainer: urgent issues get triaged first, and you'll always know where you stand.

Investment

What you'll pay depends on what you need. A quick, free call is enough for me to give Brighton customers a firm, fair quote.

How Many Leads Is Your Website Losing You?

Most trades websites quietly leak leads every week: slow load, buried phone number, missing local pages. Answer 10 quick questions and I'll show you exactly where yours is bleeding, how many enquiries it could be costing you each month, and the three fixes that would make the biggest difference.

Ready to Get Started?

No contact forms disappearing into the void: you're talking directly to the person who does the work, covering Brighton.