The Problem

losing productive hours to frustrating IT problems, slow computers, and inefficient software.

What I Do

reliable, on-call IT support to keep your office systems running smoothly, so you can focus on your actual job.

The Saltdean Context

Saltdean's commuter corridor location and mix of residential properties create steady work for local tradespeople. Your clients are digitally savvy and expect businesses to be reliable—including their tech. I provide IT retainer support for Saltdean trades: computers stay current, Wi-Fi runs smoothly, backups happen automatically, and you have a named tech person to call when something goes wrong. I'm close enough to visit on-site and keep your business running without distraction.

Postcode area
BN2
Council
Brighton & Hove City Council
Population
5,716
Nearest station
Brighton (4mi)

Just outside Saltdean? You're still in range: Peacehaven (1.9 mi), Brighton (4.4 mi), Newhaven (4.4 mi).

What We Can Include

  • Everything in the Growth Engine, plus:
  • Mac and Windows covered equally
  • Mobile and tablet access configured securely
  • Antivirus and endpoint protection managed
  • One named contact: me, not a ticket queue
  • Password manager rollout for your team
  • Software updates and patch management
  • New-starter setup and leaver offboarding
  • Cloud storage (OneDrive, Google Drive) tidied up
  • Backup strategy reviewed and tested
  • Printer, scanner and peripheral setup

Your Questions, Answered

Can you manage IT for a trade business working across Rottingdean and Saltdean?

Yes. Your retainer covers support wherever your work takes you locally—Rottingdean, Peacehaven, or Saltdean itself. You get the same named contact and the same level of support across your entire working patch. No restrictions by location, no separate fees for multi-area coverage. One retainer, full coverage.

What does an IT support retainer include?

Website maintenance and updates, SEO monitoring, email support, and on-call assistance for computer issues, all for a fixed monthly fee.

Can I cancel if I don't need it?

Yes. Retainers are month-to-month with 30 days' notice. No long-term lock-in.

What if I have an IT issue outside business hours?

Trade businesses don't run on 9-to-5 schedules, and neither does my support. For genuine emergencies that stop you working, I aim to be reachable out of hours; we set expectations properly as part of the retainer so you know when you can lean on me and when it can wait until morning.

Can you help with network, Wi-Fi, and office tech beyond computers?

Yes: routers, printers, VoIP phones, cloud backups, shared drives, password managers. If it's business tech and it's misbehaving, I can sort it.

Investment

Every Saltdean job is quoted on scope, not a rate card. A free initial call gets you a straight number — no obligation, no hard sell.

How Many Leads Is Your Website Losing You?

Most trades websites quietly leak leads every week: slow load, buried phone number, missing local pages. Answer 10 quick questions and I'll show you exactly where yours is bleeding, how many enquiries it could be costing you each month, and the three fixes that would make the biggest difference.

Let's Sort It Out

One quick message is all it takes. Tell me what's happening and I'll tell you honestly whether I can help.