The Problem

losing productive hours to frustrating IT problems, slow computers, and inefficient software.

What I Do

reliable, on-call IT support to keep your office systems running smoothly, so you can focus on your actual job.

How This Plays Out in Peacehaven

Peacehaven and Telscombe Cliffs form a dense residential corridor between Brighton and Newhaven, where demand for local tradespeople is strong and consistent. Your time is better spent on jobs than on fixing computers or wrestling with Wi-Fi problems. I provide IT retainer support for Peacehaven trades: regular system maintenance, automated backups, on-site visits for urgent issues, and a named contact you know personally. Covering the whole BN10 area, I keep your tech running so you stay productive.

Postcode area
BN10
Council
Lewes District Council
Population
13,505
Nearest station
Bishopstone (1.4mi)

I work across the surrounding area too, including Saltdean (1.9 mi), Newhaven (2.5 mi), Seaford (4.8 mi).

What We Can Include

  • Everything in the Growth Engine, plus:
  • <strong>Annual 'About Us' Video</strong>
  • Remote troubleshooting for staff machines
  • Printer, scanner and peripheral setup
  • Router, Wi-Fi and network health checks
  • New-starter setup and leaver offboarding
  • Email filtering and phishing-defence tuning
  • Software updates and patch management
  • Mobile and tablet access configured securely
  • Month-to-month retainer, no lock-in
  • One named contact: me, not a ticket queue

Questions I Hear a Lot

How is working with you different from calling an emergency repair service?

The difference is prevention versus crisis. A retainer covers regular maintenance so problems get caught early, and you have priority support when they do arise. Emergency repairs are stressful and expensive. With a retainer, your systems stay healthy throughout the year and costs are predictable month-to-month. No surprises.

Can you help with network, Wi-Fi, and office tech beyond computers?

Yes: routers, printers, VoIP phones, cloud backups, shared drives, password managers. If it's business tech and it's misbehaving, I can sort it.

Can I cancel if I don't need it?

Yes. Retainers are month-to-month with 30 days' notice. No long-term lock-in.

What if I have an IT issue outside business hours?

Trade businesses don't run on 9-to-5 schedules, and neither does my support. For genuine emergencies that stop you working, I aim to be reachable out of hours; we set expectations properly as part of the retainer so you know when you can lean on me and when it can wait until morning.

Is this suitable for a one-person trade business?

Absolutely. Even if it's just you, time wasted on tech problems is money lost. A retainer means you have a dedicated expert to call rather than searching YouTube for answers.

Investment

I quote per job after a free chat about your setup — you'll know exactly what it costs before anything starts, with no pressure to commit.

How Many Leads Is Your Website Losing You?

Most trades websites quietly leak leads every week: slow load, buried phone number, missing local pages. Answer 10 quick questions and I'll show you exactly where yours is bleeding, how many enquiries it could be costing you each month, and the three fixes that would make the biggest difference.

Get It Fixed

One quick message is all it takes. Tell me what's happening and I'll tell you honestly whether I can help.